We are not a faceless corporation like some of those big cloud providers, if you need our help we are there for you. Just reach out using our contact form, send your account-rep an email or give us a call. We'll do our best to help you!
Like most companies we keep track of our customers questions, have a quick look at our most frequently asked questions. Perhaps the answer to your question can be found there.
At ServerBiz you won't find complex support forms or other hoops we make you go through to reach us, if you are in need of technical support you can contact us directly. We'll leave it up to you to decided how urgent your question is, if it is urgent a call usually works best. If it is something that can wait or that will require us to investigate please use the form or send us an email.